Legal
Privacy Policy
Last updated: August 2026
1. Who we are
VeloceWhips is the data controller for personal information collected through this website. Contact: hello@velocewhips.co.uk.
2. What we collect
- Order details: name, delivery address, email, phone number.
- Payment details: processed directly by our payment provider — we do not store card numbers.
- Website usage: basic analytics such as pages viewed and device type.
3. Why we use it
To process and deliver your order, verify age on delivery, provide customer support, meet our legal obligations, and improve the site. We do not sell your data.
4. Lawful basis (UK GDPR)
Contract (fulfilling your order), legal obligation (age verification, tax records), and legitimate interests (site security and improvement).
5. Who we share it with
Delivery couriers (address and phone number to complete delivery), our payment processor, and HMRC where required by law. All processors are bound by contract to protect your data.
6. How long we keep it
Order records are kept for 6 years to meet UK tax law. Marketing contact details are kept until you unsubscribe.
7. Your rights
You have the right to access, correct, delete or restrict use of your data, and to object to processing. Email us to exercise any of these rights. You can also complain to the Information Commissioner's Office (ico.org.uk).
8. Cookies
We use essential cookies to run the cart and checkout, and basic analytics cookies. You can control cookies in your browser settings.
9. Changes
We may update this policy. The version on this page is the one that applies.
Maintained by VeloceWhips. Information only, not legal advice. Please have this reviewed by a solicitor or DPO before launch, particularly if you add marketing, analytics or third-party integrations.